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The Living Ledger of Military, Veteran Life & Leadership


Making VA Care as Easy as Amazon: How LaKeisha Brooks Is Connecting Veterans Wherever They Are
Summary LaKeisha Brooks, Connected Care Program Manager at VA Tennessee Valley Healthcare System, transforms a simple observation from her time as a nurse on duty into a digital access revolution. Through Veteran Health Resource Center tables, Telehealth Access Point sites, and a philosophy that “if you can use Amazon, you can do this,” she’s eliminating barriers for rural veterans across three states. Her mission: make virtual care so easy that all you have to do is roll ove
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